How to improve the revenue & profit in your business. Free webinar June 25th.  Click here to register.

Big Sales, Small Margins

The Growth Mistake that Drains Cash

Ask any small business owner what they want most, and nine times out of ten, they’ll say they want to sell more. Why? So they can make more money, of course. But what they don’t realize is selling more and making more aren’t always the same thing. In fact, growing too quickly can be one of the fastest ways to find yourself in financial trouble.

This happens more often than you might expect. In the excitement of scaling, many businesses stumble into what is commonly called the “growth trap,” chasing bigger revenue numbers without really understanding what it’s costing them to get there. They confuse a healthy top line with a healthy business, only to realize later that they’ve been building something that isn’t sustainable.

Top Line Growth Isn’t Everything

When business owners talk about success, they usually zero in on top-line growth—that total revenue number flowing into their business. But top-line revenue is only telling half the story. What really matters is your bottom line or what’s actually left in your pocket after you’ve paid for everything it took to generate that revenue. For example, I once worked with a consulting firm that landed a $1 million contract. Everyone was celebrating the accomplishment until they realized they needed to bring in expensive contractors, invest in new technology, and offer extended payment terms just to make the deal happen. Once they factored in all the delivery costs, overhead, and the reality of waiting months to get paid, they saw they might walk away with $50,000 at most. That’s a lot of work for a relatively small return. 

This is exactly why focusing on top line growth is misplaced. It’s more important to think about profit margins and cash flow timing because revenue without profitability is just expensive busy work. Couple that with rapid growth and you’re digging yourself into a deeper hole that becomes increasingly difficult to escape from.

The Hidden Dangers of Rapid Growth 

When businesses are focused too much on revenue or scale too quickly, their margins often collapse. This happens for a number of reasons. First, their costs are ballooning faster than their ability to maintain strong pricing. At the same time, founders and teams burn out, scrambling to deliver on promises they made just to close deals, while everything operationally starts falling apart. Simply, they don’t have the foundation they need to support this kind of rapid growth. That’s because systems that worked perfectly fine at $200,000 in revenue completely buckle under the weight of $500,000. 

One of the issues is that expenses such as staffing, technology systems, and fulfillment infrastructure don’t scale smoothly. Instead, they come in big, expensive chunks. A business may bring on three new employees and invest in pricey software to handle the surge in demand, but those costs hit your books immediately while the revenue they’re supposed to generate could take months to show up. And that’s not even including the inevitable delay between making sales and actually getting paid (especially when bigger clients insist on 60 – or 90-day payment terms).

The reality is cash flow problems like this are the number one killer of small business success. Even businesses that look profitable on paper can find themselves completely dried up if they’re not managing their cash carefully. While every business faces unique challenges, some of the most common growth mistakes tend to circle back to a few key areas:

  • Overhiring: Bringing people onboard before the revenue is actually there to support them.
  • Underpricing: Trying to stay competitive in the market but slowly eroding your margins in the process.
  • Supply chain breakdowns: Poor inventory management, unexpected delays, or costs that keep climbing.

Businesses that don’t keep a close eye on these areas can literally scale themselves straight into insolvency. 

A Better Path: Sustainable Growth

The alternative to this growth-at-all-costs mentality is what I like to call “profitable growth within capacity.” This approach puts margin protection at the top of your priority list, making sure each new customer actually strengthens your financial position rather than weakens it. Instead of chasing every opportunity that walks through your door, you start evaluating prospects through a different lens, profitability, operational fit, and genuine long-term value. Simply, you start focusing more on sustainable growth. That means building your systems, processes, and team capacity proactively rather than scrambling to catch up after you’ve already promised to deliver. 

Sustainable scaling replaces those reactive growth patterns with intentional decision-making. Instead of saying yes to every potential client or rushing to launch in new markets just because your competitors are doing so, you create clear criteria for expansion opportunities that align with your core strengths and financial goals. This might mean turning down a large contract that doesn’t fit your ideal customer profile or waiting an extra quarter to hire the right team member instead of just settling for whoever is available at the time. Think of it like this. When your infrastructure can comfortably handle 20% more volume than what you’re currently doing, you’re in a great position to capture opportunities without sacrificing quality or margins.

The business owners who really understand this know that slow, smart, and stable growth compounds over time in ways that explosive, unsustainable growth just can’t match. They build businesses that become more profitable and resilient each year, rather than constantly putting out fires and wondering why their bank account doesn’t reflect those impressive revenue numbers. It’s the difference between building a business that owns you and building one that truly serves your long-term financial and personal goals.

Remember, growth is a strategy, not a sprint. Measure what actually matters, protect your margins, and scale with intention. And maybe most of all, remember that more sales are only good if your business is actually built to handle them.

This week, take a look at your margins instead of your top-line revenue. If you need help determining what healthy margins look like, book a consultation and we’ll work on it together.

About Agile Planners

At Agile Planners, we provide strategic guidance and outsourced CFO services to companies of all sizes. We can help provide the strategy your organization needs for the growth you want. We understand that no two organizations are the same. And with our experience and financial knowledge, we can help develop the right strategic plan for your business to grow and reach its goals. Simply, we’ll be your trusted partner, so you can focus on running your organization. Contact us today to learn more about how we can help.

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

newsletter